What follows is a simplified summary of the long form plan.
Massage Therapists Will Stay Home If Feeling Unwell
We will stay home if we feel any symptoms.
We will not return to work until we test negative for COVID19.
We will test our temperatures at the start of each shift.
Social Distancing In The Office
Appointments will be staggered to ensure no contact between clients.
We will discourage bottle-necking from occurring in the hallway, whether by our own waiting clients or by patrons of neighboring businesses.
A policy has been instituted by the building’s management to limit elevator riders to one individual at a time. We will encourage our clients and neighbors to respect and abide by that policy.
Sanitization Among Personnel and Clients
Massage therapists will continue to wash their hands before and after seeing a client, before and after eating, before and after using the restroom, and before and after leaving the office.
Clients will be instructed to wash their hands upon entering the building, prior to their session.
Workplace Ventilation
In the summer, we run window unit air conditioners and fans most of the time, with periodic open windows. We will open the windows in the treatment room between each client.
In the winter, the high heat from our radiators requires us to keep the windows open to maintain a hospitable temperature. We will continue to do this.
The bathroom and hallway on our floor of the Calh*un Building are open most of the time.
Disinfection and Cleanliness
Before and after each client, massage therapists will clean all high and medium contact surfaces in the studio, in the hallway, and in the bathroom. This includes but is not limited to: elevator buttons and handrail, bathroom door knobs, bathroom sink faucet and knobs, bathroom towel dispenser, the door knobs to the studio, bathroom key, pens, clipboard, computer mouse, keyboard, refrigerator, coat racks, end tables, desk, couches (when used), treatment room door knobs, treatment room floor, window sills, stools, face cradle, ankle bolster, massage table, hot towel caddy, oil bottles, and any additional tools used for spa services.
Appointment Availability
Appointment availability will be limited on a week-to-week basis. We are figuring this out as we go. Our decision to limit or increase availability will be influenced by data on local new cases and death, our perceptions about how socially distant our average client is, and our own comfort level. This is, admittedly, very subjective.
Communication
We will be getting in touch with each client via phone, text, or email prior to their appointment (usually day-of) to perform a symptoms screening for the occurrence of common COVID19 symptoms in the past 14 days.
Some exceptions may be made (though a note will be taken) if a client states that they have experienced fatigue or muscle soreness with no other symptoms since these are the most common reasons to get a massage. However, we do encourage clients to be self-aware and use their best judgement to discern whether the fatigue or soreness is unusual or unexplained by their activity.
If a massage therapist experiences symptoms we will notify all clients from the past two weeks, the massage therapist will be tested, and all clients will be notified of the results. If a client tests positive, we ask that you please (please) inform us so that we can inform our other clients who have visited in the interim. We will not violate your privacy by disclosing your name or any details about you. We have no wish to shame or stress anyone out, and we are legally required to hold your confidence.